Christine Antonelli

As Solugenix Executive Vice President of Customer Experience and Support Services, Chris Antonelli manages the delivery of customer support services and customer experience initiatives for clients in the retail, financial and software services industries.

Chris leverages two decades of experience in leadership roles where she has guided both companies and teams to deliver best-in-class customer support service solutions to global brands like McDonald’s, BMW, Citibank, Sonic Drive-In, Jiffy Lube, CyberArk and Wendy’s.

With proven expertise in contact center solutions development, Chris leverages a combination of technical understanding, people management/training, customer support services, and program development. This has led to numerous career successes for global brands.

Among them is the development of a successful 500-person rural work@home program for McDonalds’ remote order-taking. Another standout includes team and contact center development of a multilingual emergency assistance and concierge services call center for BMW drivers across Western Europe. More recently Chris has led the opening of new global sites in support of customers in Indonesia and Central America.

Chris holds a BJ in Journalism from the University of Missouri and an MBA in Operations Management from DePaul University. Chris and her husband have a teenage son and live in the Chicago area.